Bring shore & ship closer
By seamlessly connecting, collaborating and automating processes
Ship Operators
Optimised video, voice, messaging and custom applications to accelerate your digital roadmap
Cruise & Leisure
Harness connectivity to translate Crew, Shore & Guest transactions into valuable interactions.
Service Providers
Strengthen your competitive advantage with FrontM marketplace apps, APIs and custom solutions.
Ensuring shore-ship communication is available when needed, seamlessly, securely, is key for smoother ops
Crew’s ability to self-serve and feel empowered, cared and safe, has a direct impact on the mission
Simplify information access to increase customer trust
Connect & engage pax to excel in customer experience
Cross-sell media & retail to maximise ancillary revenues

Here is AVIATION 2.0, restarting travel by reassuring passengers and transforming their digital experience
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- Destination planner
- Accommodation
- Dining
- Tours & excursions
- Activities & sight seeing
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- Sponsored POI
- Programmatic ads
- Display ads
- Video ads
- Surveys
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- Ground transport
- Airport Parking
- Airport Lounge access
- Wait time optimisation
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- Duty free
- Duty paid merchandise
- Food hampers
- Home delivery
A powerful passenger experience and ancillary revenue platform


How to integrate FrontM
White-labelled multi-platform apps
Based on your choice of marketplace apps or custom apps, we’ll create the SDK with a custom, white-labelled, UI/UX designed for your brand, SDK. The SDK may be multi-platform, or for one channel at a time based on your business needs. This process removes your IT overheads and ensures a fast testing cycle and roll out.
Ready to deploy marketplace apps
Our product team, partner ecosystem and developer network are constantly enhancing existing marketplace apps and developing new ones. It’s a bit like Alexa’s still store or Apple play store. Select the first app for your digital channels and request for an SDK. After the initial integration, adding further apps to your digital channels is easy ‘drag and drop’.
Custom app
FrontM’s developer tools, pre-integrated data points and APIs enable us to integrate with your legacy systems, PSS, LRM, CRM or affiliate data systems at pace, in order to create custom apps. These may be to drive passenger experience, crew connectivity or ancillary revenue. OUR AIM IS TO MEET YOUR BUSINESS GOALS WHILE SECURING THE BEST VALUE FOR YOUR INVESTMENT
Delivery methodology
2 Weeks
App Integration Prototype published on branded iOS, Android & Web
+4 Weeks
App pilot testing with fully integrated features
+4 Weeks
Customisation and Commercial roll out
FrontM platform tools
Maps, conversational AI, Personalisation and targeting algorithms, digital payments, offline caching, data analytics and 3rd party API integration adapters are just some of our developer tools. We are obsessed about the API-first design and programmability of our platform. Check developer.frontm.com to learn more.
Support & Operations
All our solutions are offered on a fully managed service model. We empower you with a live dashboard presenting key performance metrics, revenue calculations and analytics. Our infrastructure and performance SLAs are designed to meet your business needs. All passenger transactions and post sales customer service is handled by our trusted service partners.